Service Clerk/Receptionist - Monticello, IA

Location: Monticello, IA
Type of Employment: Full-Time

Department:  Service

Reports to:    Service Manager/Location Manager

Supervises:   None

Location:       Monticello

PURPOSE:

Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.

RESPONSIBILITIES:

  • Answers incoming phones calls to location and directs to department needed.
  • Maintain hours for hourly employees and report all PTO for biweekly payroll.
  • Fields internal and external customer inquiries to the Service Department.
  • Assists Service Manager in his absence with opening work orders as needed.
  • Monitors workorder process for timely invoicing of work completed. 
  • Maintains Service Department filing and records.
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up.
  • Other duties as assigned by management

EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE:

  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience


Apply Now

Please contact Karla Baumler, Human Resources Manager, at baumlerk@bodimp.com for more information.